- Author : Shirley Taylor
- Release Date : 01 December 2009
- Publisher : Marshall Cavendish International Asia Pte Ltd
- Genre : Business & Economics
- Pages : 209
- ISBN 13 : 9789812619518
STTS-Communication: Your Key to Success Book Summary
Advancement in telecommunications has drastically changed the way that people communicate, particularly in a professional capacity. The onslaught of e-mail, text and even instant messaging has given people other means with which to communicate with one another, but in doing, the art of personal, verbal and face-to-face communication is being lost, resulting in miscommunication and broken personal and professional relationships.